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Privacy policy

At Pindrow, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile application, or services. By accessing or using Pindrow, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our platform:

  • Personal Information – Name, email, phone number, shipping/billing address.

  • Account Information – Login details, purchase history, preferences.

  • Payment Information – Securely processed through trusted payment gateways (we do not store full credit/debit card details).

  • Technical Data – IP address, browser type, device information, cookies, and usage data.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Verify and authenticate vendor accounts.

  • Improve our website, products, and services.

  • Send important updates, promotions, or offers (you may opt out anytime).

  • Ensure security, fraud prevention, and compliance with laws.

3. Sharing of Information

We respect your privacy and never sell your personal data. Information may only be shared with:

  • Vendors/Sellers – To process and deliver your orders.

  • Payment Gateways – For secure transactions.

  • Logistics Partners – To ship your purchases.

  • Legal Authorities – When required by law or to protect against fraud.

4. Cookies & Tracking Technologies

Pindrow uses cookies and similar technologies to enhance your shopping experience, analyze website traffic, and personalize content. You may disable cookies in your browser settings, but some features may not work properly.

5. Data Protection & Security

We implement advanced security measures to protect your data from unauthorized access, misuse, or disclosure. Transactions are encrypted and handled by secure payment gateways.

6. Your Rights

You have the right to:

  • Access and update your personal information.

  • Request deletion of your account and personal data.

  • Opt out of marketing communications at any time.

To exercise these rights, contact us at [your support email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Please review it regularly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: support@pindrow.com