Terms & Conditions

Welcome to Pindrow, an online marketplace connecting customers with verified vendors. By accessing or using our platform, you agree to these Terms & Conditions. Please read them carefully.

1. Use of the Platform

  • Pindrow provides a platform for buying and selling products but does not directly sell products itself.

  • All purchases, payments, and shipments are handled directly by vendors.

  • You must be at least 18 years old to create an account and make purchases or register as a vendor.

2. Account Responsibilities

  • Customers and vendors are responsible for maintaining the confidentiality of their accounts.

  • You are responsible for all activities conducted through your account.

  • Notify Pindrow immediately of any unauthorized use or security breaches.

3. Vendor Transactions

  • Vendors set their own prices, payment methods, and shipping policies.

  • Pindrow is not responsible for disputes, returns, refunds, or delivery issues handled by vendors.

  • Vendors must comply with all applicable laws and provide genuine products.

4. Buyer Responsibilities

  • Buyers must provide accurate information for orders, payments, and shipping.

  • Always review the vendor’s payment, shipping, and return policies before purchasing.

  • Any complaints about products or vendors should be submitted through the Buyer Complaints channel.

5. Prohibited Activities

You may not:

  • Use the platform for illegal purposes.

  • Attempt to manipulate ratings or reviews.

  • Submit false information or impersonate others.

  • Interfere with or disrupt the platform’s operations.

6. Intellectual Property

  • All content on Pindrow, including logos, graphics, text, and software, is the property of Pindrow or its licensors.

  • Users may not copy, reproduce, or distribute content without permission.

7. Limitation of Liability

  • Pindrow is not liable for losses, damages, or disputes arising from vendor transactions.

  • We do not guarantee the quality, safety, or legality of products sold by vendors.

  • Users engage with vendors at their own risk, and any claims should be addressed directly with the vendor.

8. Privacy & Data

  • Your personal information is handled according to our Privacy Policy.

  • By using Pindrow, you consent to the collection and use of your data as described in the Privacy Policy.

9. Termination

  • Pindrow may suspend or terminate your account for violations of these Terms & Conditions.

  • Vendors who violate policies, sell counterfeit products, or fail to respond to complaints may have their accounts permanently removed.

10. Governing Law

  • These Terms & Conditions are governed by the laws of the Monaco.

  • Any disputes arising from your use of Pindrow will be resolved under Monaco jurisdiction.